Choosing a Pest Control Company
Pest control these days is a pretty big business (over 1000 pest control companies in Australia).
Termites alone are a problem for one in three Australian homes.
Working out which is the right company for you can be as troublesome as the Cockroaches that invade your kitchen each night.
When choosing a pest control company, consider:
- How long has the company been in business?
- Is the company a member of any recognised trade association?
- Do they have professional indemnity and public liability insurance?
- What licenses and qualifications does the pest controller have?
- Are sub-contractors used (and if so, who is responsible if something goes wrong)?
- Do they have an office nearby or does the pest controller give you only a mobile phone number as the point of contact?
- What experience do they have in the local area? (If a company is locally based, they have a vested interest in keeping locals happy.)
- How do they come across over the phone? Are they professional, helpful and knowledgeable? Are they up-front with information about price, treatments, time frame etc. over the phone?
- If they make an initial visit, what is the state of their equipment, truck and clothes?
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