Should I accept quotes over the phone?

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I received a call soon after sending my request, good, prompt service.

Tony, VIC

Can I just say how user friendly it was to use your system. It just takes out the stress.

Janet , NT

I submitted my request and within 30 minutes I had the work scheduled with a quality provider. What a great service, I'll use you again!

R Watt, Newport, NSW

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No. You should always meet with the painter face-to-face and discuss the project. Give each contractor a copy of a detailed brief which outlines your requirements (see "Painting Specification Checklist"). Someone who quotes over the phone may underestimate the amount of work or preparation required and you could be hit with extra charges or a low-quality paint job.

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