Cleaning companies range in size from small local businesses of 1 - 3 employees to nationaal chains with crews of 10 or more people. With so many providers in operation it is diffucult to work out who will be the best fit for your business. Outlined below below are some guidelines to help you make the right choice.
The scope of the clean
The first thing you should do is an assement of your company's cleaning needs. Determine what you need done, how often you need it, and determine your budget. Have a clear understanding of when you want the service to start and be sure to consider any access issues or security related items/paperwork that you might need completed or ordered in advance of the firm starting.
Cleaning checklist
When interviewing your shortlisted providers, make sure you do a walk through of your office space, including any loading areas for their equipment . Ask the cleaner to detail the services that will be provided as standard services and a list extra services. Be sure to point out anything you don't want the cleaner to do - such as server rooms - and make sure these are written in your agreement, as well as any additional services you have requested.
Cleaning supplies and equipment
Most cleaning companies will provide all of the cleaning equipment and materials required to clean your office. Ask the cleaner to give you a rundown of the cleaning materials and methods they plan to use on each piece of furniture or surface. Inexperienced cleaners who use the wrong products can cause damage or stains to your equipment. If someone in your office has allergies or sensitivity to particular cleaning products or you have specific requirements that you want your cleaner to adhere to such as using only environmentally-friendly products ask your cleaner to discuss products that will be suitable.
Check credentials
Whether you decided to go with a chain or with the local provider be sure to examine their documentation. Ask for a copy of their insurance certificate and call the company to verify that it and its employees are fully insured. Ask for current references of clients and call them for referrals. Look at their experience. If the cleaning company mostly has clients in the retail sector then they may not have the skills or expertise needed to clean your office.
Policies
Review contracts carefully and make sure everything agreed upon is in writing including the firm's payment policy, cancellation policy and service guarantees (if any). Ask about recycling policies and whether they have green cleaning policies.
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